Size & Fit
Measure your foot heel to toe. The size to order is the one that leaves closest to 7.0 mm in front of it.
| UK / EU | 3 / 36 | 4 / 37 | 5 / 38 | 6 / 39 | 7 / 40 | 8 / 41 |
|---|---|---|---|---|---|---|
| Fits a foot up to | 232.5 | 239.0 | 245.6 | 252.0 | 259.0 | 265.5 |
| Heel height | 50.0 | 50.0 | 50.0 | 52.0 | 52.0 | 52.0 |
All measurements in millimetres.
Description
Materials
- Upper
- Leather (LWG-certified)
- Lining
- Leather
- Insole
- Leather
- Sole
- Man-made
Specification
- Style
- Tessa Sandal
- Sole construction
- Cemented
- Warranty
- 6 months from delivery
Shipping & Returns
| Standard delivery | £5.95, 2 to 4 business days |
|---|---|
| Express delivery | £6.49, 1 to 2 business days, mainland UK only |
| Free standard delivery | Over £125 mainland UK, over £150 Northern Ireland |
| Return window | 30 days from the day your order is delivered |
| Exchanges | Free in both directions; they do not restart the 30 days |
| Refund cost | £3.95 per item; store credit is free |
Standard is Royal Mail Tracked & Signed 48 and Express is Royal Mail Tracked & Signed 24. An Express order placed before 1pm UK time, Monday to Friday, dispatches the same business day.
- Everything can be returned within the 30 days except gift cards and personalised items — sale pairs included.
- Returns and exchanges run through the returns portal.
- Refunds reach your card 10 to 12 business days after we receive the pair.
Care & Warranty
• Avoid prolonged moisture exposure
• Use neutral leather conditioner lightly
• Do not over-saturate the leather
• Allow to air dry naturally
• Do not machine clean
Manufacturing faults are covered for six months from delivery. To make a claim, email customercare@blacktulipstudio.com with your order number and a photo of the fault. We reply within two working days. Your statutory rights are unaffected.
She married into a shoe factory. Still couldn't find the right pair.
Questions
What is hand-knotted leather?
Hand-knotted leather is leather worked strand by strand over a structured base. Black Tulip uses it for the upper of the Tessa Sandal, where it takes approximately 7 hours a pair, and every pair is completed by hand in small batches.
How do I find my size in the Tessa Sandal?
The Tessa Sandal comes in whole sizes only, UK 3 to 8, and its product page has a millimetre size chart showing the longest foot each size fits. To measure, stand with the heel against a wall, mark the tip of the longest toe and measure from the wall to the mark. An exchange for another size is free in both directions within 30 days of delivery.
What is the Tessa Sandal lined with?
The Tessa Sandal is lined with leather, and its insole is leather too. The upper is hand-knotted leather, LWG-certified, and the sole is man-made.
How do I care for hand-knotted leather?
Store the Tessa Sandal in the dust bag provided when not in use and keep it away from prolonged moisture. Use a neutral leather conditioner lightly, without over-saturating the hand-knotted leather, let the pair air dry naturally, and never machine clean it.
How high is the heel on the Tessa Sandal?
The Tessa Sandal has a 50 mm heel in sizes UK 3 to 5 and a 52 mm heel in sizes UK 6 to 8. It sits on a man-made sole of cemented construction.