Etesian Western Boot - Caramel Croc

At Black Tulip, we place immense value on the craftsmanship of our products. We meticulously source premium materials and uphold the highest manufacturing standards to ensure that our products are of exceptional quality and durability.

To provide peace of mind to our customers, all of our products are backed by a generous 6-month warranty from the date of purchase. This warranty covers manufacturing faults, while normal wear and tear, accidental damage, misuse, and unauthorized repairs are not covered. Rest assured, your statutory rights remain unaffected, and proof of purchase will be required for warranty claims.

If you purchased an item directly from one of our authorized stockists, please return it to them for assistance. The stockist will then liaise with our wholesale team to resolve any issues in accordance with their discretion. We are committed to ensuring that you receive the best possible support and resolution for any concerns with your Black Tulip purchase.

Just like your skin, the uppers of your shoes are natural and deserve some care. We suggest thoroughly cleaning and drying your shoes after each use and storing them in the provided cotton drawstring bag in a cool, dry place. To maintain their quality, it's important to avoid contact with liquids, particularly substances that are greasy, oily, abrasive, or alcoholic. By following these simple care instructions, you can ensure your shoes stay in great condition for longer.