In the UK, we provide two primary delivery options: DHL Delivery (next working day): £4.95 for orders under £250. Free for orders over £250. For select postcodes, you can opt for Saturday, Sunday, or pre-10 am delivery for added convenience. EVRI delivery (2 to 4 working days tracked): £2.50 for orders under £50. Free for orders over £50. Please note that "working days" refer to Monday through Friday. For our international customers outside the UK, we offer FedEx worldwide express delivery with charges based on your location: Europe: €30 America: $35 Canada: CAD$40 Australia: AUD$65 Rest of the world: $45 We also provide a 'delivered duties paid' service for international shipments wherever possible. This means we cover all duties and taxes required. Returns & exchanges We want you to be completely satisfied with your purchase from Black Tulip Studio. If, for any reason, the items you purchased are not suitable for you, we provide a generous 30-day refund or exchange policy for all items bought directly from us. To initiate a return or exchange, please ensure that the items are in unworn condition and come with all of the original packaging. We kindly request that you return the items to us in the same condition in which they were sent to you. Unfortunately, if the items are not returned in this resalable condition, we won't be able to process the refund or exchange you desire.